TTLV: Research on the remuneration policy for Front Office staff at four-star hotels in Da Lat city

MASTER'S THESIS INFORMATION

1. Student's full name:Van Thi Nguyen             

2. Gender: Female

3. Date of birth: May 24, 1983

4. Place of birth: Da Lat

5. Decision on recognition of students No. 2998/QD-XHNV-SDH dated December 30, 2013 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in the training process:

7. Thesis topic name:Research on the remuneration policy of Front Office staff at four-star hotels in Da Lat city

8. Major: Tourism Studies Code:

9. Scientific instructor:Dr. Le Van Minh– Institute of Tourism Research and Development – ​​General Department of Tourism

10. Summary of thesis results:

The thesis has systematized the theoretical basis of the compensation policy for the tourism industry, studied the current status of applying the compensation policy for Front Office staff at four-star hotels in Da Lat city. In particular, the thesis has also measured the level of satisfaction with the compensation policies being enjoyed by Front Office staff at four-star hotels in Da Lat city through sociological surveys and data processing using SPSS software. On this basis, the thesis has also obtained solutions on the compensation policy for Front Office staff at four-star hotels in Da Lat.

11. Practical application:

The results of the topic can be used as a reference for students majoring in Hotel Management and as a reference for four-star hotels in Da Lat to adjust the hotel's human resource policies.

12. Further research directions:

13. The published works related to the thesis:

School-level scientific research topic (Da Lat University) in 2015: Research on human resource management activities at four to five star hotels in Da Lat city. – in progress. Expected acceptance time: December 2015

INFORMATION ON MASTER'S THESIS

1. Full name: Van Thi Nguyen 2. Sex: Female

3. Date of birth: May 24, 1983 4. Place of birth: Da Lat

5. Admission decision number: 2998/QD-XHNV-SĐH Dated: December 30, 2013 by the Rector of University of Social Sciences and Humanities, Hanoi National University.

6. Changes in academic process:

7. Official thesis title: A research on four-star hotels' remuneration policy for front office staffs in Dalat city

8. Major: Tourism 9. Code:

10. Supervisors: Dr. Le Van Minh - Institute for Tourism Development Research – Vietnam National Administration of Tourism.

11. Summary of the findings of the thesis:

The thesis systemized the theoretical basis of remuneration policy on tourism, reflects the remuneration policy reality on four-star hotels' front office staffs in Dalat city. Especially, the thesis also measured satisfaction with the remuneration levels of front office employees in Dalat city's four-star hotels through sociological surveys and data processing using SPSS software. On this basis, the thesis also proposes possible solutions for four-star hotels' remuneration policies in Dalat.

12. Practical applicability, if any:

The research can be used as reference material for students majoring in Hospitality Management and for four -star hotels in Dalat in accordance with personnel policy adjustments.

13. Further research directions, if any:

14. Thesis-related publications:

Scientific research project grant (University of Dalat) 2015: A research on human resource management of four-star and five-star hotels in Dalat – in progress, expected acceptance period: 12/2015.