MASTER'S THESIS INFORMATION
1. Student's full name:Nguyen Thi Yen
2. Gender: Female
3. Date of birth: October 26, 1991
4. Place of birth: Nga Dien, Nga Son, Thanh Hoa
5. Student recognition decision No. 3215/2014/QD-XHNV-SDH, dated December 31, 2014 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in training process: No
7. Thesis topic name:Workers in industrial zones with access to public administrative services of local authorities today (Case study of Bac Thang Long industrial park, Dong Anh district, Hanoi)
8. Major: Sociology Code: 60.31.03.01
9. Scientific instructor:Assoc. Prof. Dr. Pham Van Quyet– Faculty of Sociology, University of Social Sciences and Humanities, Vietnam National University, Hanoi
10. Summary of thesis results:
The structure of the thesis is divided into 3 chapters, and conclusions and recommendations.
Chapter 1: The thesis presents the theoretical and practical basis, the thesis presents the main concepts, moreover the thesis also uses Sociological theories: social action theory, rational behavior choice theory applied to explain the correlations, factors affecting the accessibility of workers.
Chapter 2: The thesis analyzes the current status of access to public administrative services of workers, from analyzing how to use the services? The level of satisfaction with the services? The shortcomings and desires of workers?
Chapter 3: The thesis focuses on clarifying the influencing factors from the service recipient - the employee and the factors from the service provider - the government.
11. Practical application:
The research results of the thesis will be a valuable reference source for the government in general and workers in particular, on that basis, many policies will be developed to improve the quality of public administrative services.
12. Further research directions:
If there is time and conditions, the author will further research the topic of accessibility to public administrative services in different industrial zones.
13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Nguyen Thi Yen 2. Sex: Female
3. Date of birth: October 26, 1991 4. Place of birth: Thanh Hoa Province.....
5. Admission decision number: 3215/2014/QD-XHNV-SDH dated December 31st,2014 by Rector of University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in academic process: None
7. Official thesis title: Employees' access to public administration services of local government in industrial parks nowadays(Study cases in BacThang Long Industrial Park, Dong Anh District, Hanoi)
8. Major: Sociology Code: 60.31.03.01
9. Supervisors: Assoc.Prof. Pham Van Quyet - University of Social Sciences and Humanities, Vietnam National University, Hanoi.
10. Summary of the findings of the thesis:
The thesis includes three chapters, conclusion and recommendation
Chapter 1: The thesis presents a theoretical and practical basis, it gives key concepts, moreover, the thesis also uses the theory of sociology: social action theory, theory of selection of applicable behavior to explain correlations and factors affecting the workers' ability to access.
Chapter 2: How does the thesis analyze the current situation of the employees'access to public administrative services, from analysis to application? Satisfaction with the services? Shortcomings and desires of the employees?
Chapter 3: The thesis focuses on clarifying factors affecting from receivers of the service – the employees and factors from service providers - local government.
11. Practical applicability, if any:
The results of the thesis will be a source of valuable reference for local government in general and the employees in particular, on that basis, will develop policies to improve the quality of public administration services.
12. Further research directions, if any:
If it meets required conditions, the author will further study the topic on accessibility of public administration services in different industrial areas.
13. Thesis-related publications: None
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