TTLV: Processes and methods for establishing and organizing the operation of the office department in newly established small businesses.

1. Student's full name: Doan Ngoc Phan

2. Gender: Male

3. Date of birth: September 11, 1983

4. Place of birth: Dinh Cao Commune, Phu Cu District, Hung Yen Province

5. Decision on student admission No. 2811/QD-XHNV dated August 18, 2016, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process: None

7. Thesis title: “"Processes and methods for establishing and organizing the operation of the office department in newly established small businesses"

8. Major: Office Management; Code: 60 34 04 06

9. Scientific supervisor: Assoc. Prof. Dr. Vu Thi Phung

10. Summary of the thesis results:

The thesis consists of 3 chapters with the following basic contents:

Chapter 1: Theoretical and practical basis for establishing and organizing activities

of the office staff in agencies and organizations

Chapter 1 systematically analyzes key issues such as: the concept, functions, tasks, and role of offices in agencies and organizations; the importance of establishing and organizing the operation of office departments in newly established small businesses; some legal regulations on the organization and operation of office departments; and some difficulties faced by newly established small businesses in setting up and organizing the operation of their office departments.

Chapter 2: Research on developing a process for establishing an office department

in newly established small businesses

This chapter focuses on studying and clarifying the process of setting up an office department.

In newly established small businesses, the steps include: identifying the basis and foundation for establishing an office department; defining the functions and responsibilities of the office department; naming the office department; determining the organizational structure and personnel of the office department; and making a decision to establish the office department.

Chapter 3: Research on developing processes and methods organizing activities

of the office staff in newly established small businesses     

This chapter focuses on clarifying the processes and methods for organizing the operations of the office department in newly established small businesses, including: developing and issuing regulations, rules, and standard procedures for the operation of the office department; organizing the implementation of the office department's tasks; and monitoring and evaluating the office department's performance.

11. Practical applications: (if any)

The research findings of this thesis serve as a useful reference, assisting newly established small businesses in developing processes and methods for setting up and organizing the operations of their office departments, thereby contributing to improving the quality and efficiency of office work in particular and the operations of small businesses in general.

INFORMATION ON MASTER THESIS

1. Full name: Ngoc Phan DOAN
2. Sex: Male
3. Date of birth: September 11, 1983
4. Place of birth: Dinh Cao Commune, Phu Cu District, Hung Yen Province
5. Admission decision number: 2811/QD-XHNV Dated: 18 August 2016 by Rector of University of Social Sciences and Humanities, VNU-Hanoi
6. Changes during education: None
7. Title of master thesis:Process and methods to set up and organize the activities of office sector in newly established small-sized enterprises.
8. Major: Office Management 9. Code: 60 34 04 06
9. Supervisor: Assoc. Prof. Thi Phung VU
10. Summary of the findings of the thesis:

The thesis is divided into 3 chapters as follows:

Chapter 1

Theoretical and practical basis of setting up, organization of activities

of office sections in agencies and organizations

Chapter 1 systematizes and analyzes key issues such as: concepts, functions, tasks and roles of offices in agencies and organizations; the importance of setting up and operating office functions in newly established small businesses; a number of legal provisions on the organization and operation of the office as well as some difficulties of newly established small business in the establishment and operation of the office department.

Chapter 2

Researching and developing the process of setting up the office

in newly established small businesses

This chapter focuses on the process of setting up an office for newly formed businesses including the following steps: identifying the bases for setting up office sections; determine the functions and responsibilities of the office sections; naming the office department; determine the organizational structure and personnel of the office and decide to set up an office department.

Chapter 3

Developing the process and method of organization

of the office department in the newly established small business

This chapter focuses on the process and methods of organizing office operations in newly established small business including compiling and promulgating the standards and regulations of office activities; organizing the implementation of the office's tasks; examine and evaluate the performance of the office department.

11. Practical applications: (if any)

The research results of this thesis are useful reference materials for small start-up companies to set up procedures, methods of setting up and organizing the operation of the office, contributing to the improvement, quality of office work in particular and activities of small businesses in general.