TTLV: Developing tourism service system in Tay Ho district - Hanoi

MASTER'S THESIS INFORMATION

1. Student's full name:Nguyen Phuong Linh

2. Gender: Female

3. Date of birth: November 3, 1990

4. Place of birth: Hanoi

5. Decision on recognition of students No. 2998/2013/QD-XHNV-SDH dated December 30, 2013 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in training process: no

7. Thesis topic name:Developing tourism service system in Tay Ho district - Hanoi

8. Major: Tourism Studies Code: pilot training program

9. Scientific instructor:Dr. Nguyen Quang Vinh

10. Summary of thesis results:

Tourism services have been gradually playing an important role in the socio-economic development of the country in general, Hanoi city and Tay Ho district in particular. Strongly developing tourism services is the top priority; one of the basic solutions contributing to the successful implementation of the country's agricultural and rural industrialization. This is a task that is not only of economic significance, but also of great political and social significance in the country's development process. Developing tourism services has contributed to solving employment and labor problems affected by the urban renovation process in the district; promoting economic restructuring towards modernization; mobilizing all available resources and from investors in economic activities; constantly improving and raising the living standards of the people; preserving the cultural and traditional values ​​of the land rich in revolutionary traditions.

In recent years, tourism activities in Tay Ho District have developed rapidly but not comprehensively. In the process of development, issues that need attention have arisen such as: types of tourism services in West Lake have not developed commensurate with the potential; tourism resources have not been fully utilized and exploited by tourism services. Tourism services have not really satisfied tourists, so many opportunities to earn profits from tourists (satisfaction) have been missed. Sustainability in the process of exploiting the tourism industry has not received due attention. State management of tourism services still has many shortcomings. Economic efficiency is not high... With the goal of making tourism a strength of the district, the requirement to solve the above problems; especially paying attention to the development of tourism services has become more urgent than ever. The solutions proposed by the thesis hope to contribute to promoting the development of tourism services in Tay Ho District in the coming time.

11. Practical application:

The thesis has pointed out the strengths and weaknesses of West Lake tourism. From there, it offers solutions to develop West Lake tourism in general and the tourism service system in particular.

12. Further research directions:

13. The published works related to the thesis:

INFORMATION ON MASTER'S THESIS

1. Full name: Nguyen Phuong Linh2. Sex: Female

3. Date of birth: 03/11/19904. Place of birth: Hanoi

5. Admission decision number: 2998/2013/QD–XHNV–SĐ dated December 30, 2013 by Principal of University of Social Sciences and Humanities, HNU

6. Changes in academic process: None

7. Official thesis title: The development of service system in tourism of Tayho district

8. Major: TourismCode: Experimental program

9. Supervisors: Ph.D Nguyen Quang Vinh,University of Social Sciences and Humanities,HNU

10. Summary of the findings of the thesis:

Tourist services have been gradually important role in the process of economic development - economic development of the country in general and Hanoi in particular and West Lake district. Vigorously developing tourism services is a prime target; is one of the basic solutions contributing to successfully implement the industrialization of agriculture and rural areas of the country. This is a task that not only makes economic sense, but also politically significant - huge social development in the country. Development of tourism has contributed to job creation and workers affected by the process of gentrification in the county; promote economic restructuring towards modernization; mobilizing all available resources and from investors in economic activity; constantly improve and raise living standards for the people; preservation of cultural values, traditions of the land rich in revolutionary traditions.

In recent years, Westlake tourism has made rapid development but not comprehensive. In the process of development has arisen concern issues such as: the type of travel service development west lake is not commensurate with the potential; tourism resources have not been the type of travel services and exploit the advantage. Travel services do not really satisfied guests should have missed many opportunities to earn profits from tourists (achieved satisfaction). Sustainability in the tourism operators have not received adequate attention. The management of state for tourism services is inadequate. Economic efficiency is not high giving ... With the goal of bringing the tourism industry become the county's strengths, request solve these problems; paying special attention to the development of tourism services becomes ever more urgent. The solution proposed thesis hopefully contributes to promoting tourism development in Tayho district in the future.

11. Practical applicability:

The composition shows that the tourism of Tayho has both the strengths and weaknesses. So, the solutions come out to improve the development of Tayho tourism and service system in general

12. Further research directions

13. Thesis-related publications: