TTLV: Applying the KPI method in evaluating the work performance of some administrative staff at the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

2. Gender: Male

3. Date of birth: December 24, 1993

4. Place of birth: Uong Bi, Quang Ninh

5. Decision No. 3379//2017/QD-XHNV dated December 19, 2017, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.

6. Changes in the training process: None

7. Thesis title: Applying the KPI method in evaluating the job performance of some administrative staff at the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

8. Major: Office Administration; Code: 60340406

9. Scientific supervisor: Assoc. Prof. Dr. Nguyen Van Chieu

10. Summary of the thesis results:

This thesis reveals the current situation, as well as the shortcomings and limitations, in the performance evaluation of administrative staff over the past period.

Survey, analyze, and evaluate the suitability of KPIs in assessing the performance of administrative staff.

Propose solutions for applying KPIs to the evaluation of job performance.

11. Practical applications:

"The assessments and solutions for applying KPIs to the performance evaluation of some administrative staff members can be applied to the development of KPIs for staff members at the University of Social Sciences and Humanities, Vietnam National University, Hanoi."

12. Future research directions: (if any)

13. Published works related to the thesis:

1. Full name: Pham Tuan Anh 2. Gender: Male

3. Date of birth: December 24, 1993 4. Place of birth: Uong Bi – Quang Ninh

5. Admission decision number: 3379//2017/QD-XHNV dated December 19, 2017 by the Rector of the University of Social Sciences and Humanities, Vietnam National University-Hanoi.

6. Changes in academic process: None.

7. Official thesis title: Apply KPI method in evaluating the work efficiency of some administrative staff at University of Social Sciences and Humanities, Vietnam National University, Hanoi.

8. Major: Office Management Code: 60340406

9. Supervisors: Assoc. Prof. Dr. Nguyen Van Chieu

10. Summary of the findings of the thesis:

The thesis shows the current situation as well as limitations and limitations in the work performance assessment of the administrative staff in recent years.

Survey, analyze and evaluate the appropriateness of KPI in evaluating the work results of administrative staff.

Propose solutions to be able to apply KPI in work performance evaluation.

11. Practical applicability, if any:

Evaluations and solutions to be able to apply KPI in assessing the performance of some administrative staff can be applied in KPI development for staff of the University of Social Sciences and Humanities. , Hanoi national university".

12. Further research directions, if any:

13. Thesis-related publications: