Information on the thesis "Journalism and the issue of protecting consumer rights (Survey of the newspapers Lao Dong, Thanh Nien and Saigon Tiep Thi, 2008 – 2010)" by graduate student Le Thi Viet Hang, majoring in Journalism.1. Student's Full Name: Le Thi Viet Hang 2. Gender: Female 3. Date of Birth: November 10, 1980 4. Place of Birth: Hai Duong 5. Decision No. 2551/2007/QD-XHNV-KH&SDH dated November 2, 2007, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi. 6. Changes during training: Student of K11 (2007-2010), deferred for one year and continued studying with K12 (2008-2011) 7. Thesis Title: Journalism and the Issue of Protecting Consumer Rights (Survey of the newspapers Lao Dong, Thanh Nien, and Saigon Tiep Thi, 2008-2010) 8. Major: Journalism Code: 60.32.01 9. Scientific Advisor: Dr. Dau Ngoc Dan, former Editor-in-Chief of Television Magazine (Vietnam Television) 10. Summary of thesis results: The thesis systematizes some basic viewpoints on what constitutes a consumer, what constitutes consumer rights protection; the relationship between consumption and economic development, and the role of consumers in economic growth globally and in Vietnam specifically. It provides an overview of consumer rights protection policies in Vietnam from the past to the present, through two main aspects: the main regulations on consumer rights protection and the agencies and organizations implementing consumer rights protection. A notable contribution of this thesis is that, through the argument that "protecting consumer rights is achieving social justice," it highlights the socio-humanistic significance of protecting consumer rights in a rule-of-law society in general, and in different stages and periods of socio-economic development in particular. At the same time, it concisely and systematically outlines the role of the press in participating in the protection of consumer rights in our country in recent years. Most notably, the press has contributed to changing perceptions and forming a new worldview for consumers regarding their legitimate rights and the ways to protect those rights when using goods and services. This is a noteworthy new highlight in the thesis's approach to a topic that is not entirely new, but also not entirely new. This thesis examines the role of journalism in practice, analyzing selected newspapers to evaluate their content and style in reflecting the most prominent and important issues in consumer rights protection in Vietnam from January 2008 to December 2010. It also highlights the unique characteristics of each newspaper and the different approaches of each section and page on consumer rights protection. From this, it draws lessons learned and proposes specific solutions to improve the effectiveness of journalism, contributing positively to the sustainable socio-economic development of the country in general, and consumer rights protection in particular, in the current period. 11. Practical Applications: With the topic of protecting consumer rights – a topical issue of great concern to society in the context of the 2010 Law on Consumer Rights Protection having just been officially implemented – this thesis contributes to redefining and strengthening the position and role of the press in this matter. Furthermore, through this thesis, managers, businesses, and consumers can identify (or re-identify) the strengths and weaknesses of the press in protecting consumer rights, thereby making necessary adjustments and changes when coordinating and cooperating with press agencies in disseminating information on this field. Meanwhile, newspaper editorial offices and their teams of reporters, editors, and contributors can find in this thesis accurate analyses and assessments of the current state of consumer rights protection propaganda in the press. Simultaneously, we encounter solutions and suggestions that offer guidance for improving the effectiveness of reporting and information on the aforementioned "hot" topic. 12. Further research directions: Within the framework of a master's thesis, it can be said that this research still has certain limitations in comprehensively covering the topic in the most dialectical way. In reality, under larger research conditions and scale, the thesis topic could be developed and expanded in the direction of: Journalism and the issue of consumer rights and obligations, or in the direction of: The effectiveness of state management in protecting consumer rights through the lens of journalism. 13. Published works related to the thesis: None
INFORMATION ON MASTER'S THESIS
1. Full name: Le Thi Viet Hang 2. Sex: Female 3. Date of birth: 10th November 1980; 4. Place of birth: Hai Duong 5. Admission decision number: 2551/2007/QD-XHNV-KH&SDH. Dated: 2nd November 2007. 6. Changes in academic process: Being a Trainee K11 (2007-2010) reserved 01 year and continuing studying together with K12 (2008- 2011) 7. Official thesis title: Newspapers with protecting consumer's rights (Surveying Labor newspapers, Thanh Nien Newspapers and Marketing Sai Gon Newspapers, 2008 - 2010) 8. Major: Journalism Studies 9. Code: 60.32.01 10. Supervisors: PhD: Dau Ngoc Dan, Editorial Director of Television Magazines 11. Summary of the findings of the thesis: The Thesis systematizes some basic opinions on how is consumer, how is protection of consumer's rights; relationship between consumption and economic development, role of consumer for economic growth on world aspect generally and in Vietnam particularly. Profile on consumer's rights protection policies in our country from the past to now through two main respects which are: Most of documents are regulated to protect consumer's rights and Bodies, organizations execute consumer's rights protection. The noticeable contribution of the thesis: Through argument of "consumer's rights protection so as to execute social justice", this has highlighted society - human significance of consumer's rights protection in law society in general, in each various economic - social development period in particular. At the same time, the thesis has clearly systematized the role of newspapers in participating in protecting consumer's rights in our country in recent years. In which, inclusive of newspapers' contribution for changing awareness, forming new world outlook for consumers on their legal rights and the way to protect those rights when using goods, services. This is noticeable new interest in executing the title of Thesis. Lights up theoretical points on roles of newspapers in general practice, analyzes newspapers to select survey, thesis on appreciating content and reflection forms under the big issues which is taken most care in protecting consumer's rights in our country from January 2008 to December 2010. At the same time, it also shows special features of each newspaper, various angles of approach of each column on protecting consumer's rights. From there, it learns experience and proposes some specific solutions with the view to enhance efficiency of newspapers activities for actively effecting on country's economic - social development in general, consumer's rights protection in particular now. 12. Practical applicability, if any: The title on consumer's rights protection - News which is taken interest by the entire society in the context of Law on consumer's rights protection in 2010 has been officially executed, the thesis has contributed to determine again, consolidate again position, role of newspapers for this matter. Besides, through the thesis, managers, enterprises and consumers are able to know (or know again) strong points, weak points of newspapers in protecting consumer's rights so that it will have necessary correction, changes when combining, cooperating with communication information, Newspapers Bodies on this field. while editorial offices and reporters, editors, collaborators are able to find thesis with analysis, exact assessment on real situation of propagandizing consumer's right protection on newspapers now; at the same time catch solutions, proposals for effective improvement on information of the "hot" title above. 13. Further research directions, if any: Within the framework of a Master's thesis, it is said that this research work has some limitation in grasping the whole of the dialect mostical title's content. On fact, in the conditions and scale of bigger research, thesis' title is able to be developed and expanded on the scope of research in the direction of: Newspapers with rights and obligations of consumers or in the direction of: Efficiency of Sate management on protecting consumer's rights through newspapers… 14. Thesis-related publications: None
