Thesis information "The issue of complaints and denunciations of citizens of the capital on Hanoi Radio and Television" by HVCH Duong Thanh Tu, majoring in Journalism.1. Full name of student: Duong Thanh Tu 2. Gender: Female 3. Date of birth: December 18, 1976 4. Place of birth: Hanoi 5. Decision to recognize student No.: 1355/QD-XHNV-KH&SĐH dated October 24, 2008 by the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: 7. Thesis topic: The issue of complaints and denunciations of citizens of the capital on Hanoi Radio and Television. 8. Major: Journalism; Code: 60.32.01 9. Scientific supervisor: Associate Professor, Dr. Dinh Van Huong - Faculty of Journalism and Communication - University of Social Sciences and Humanities. 10. Summary of the thesis results: Complaints and denunciations are basic rights of citizens stipulated in the Constitution and are also a manifestation of socialist democracy. Receiving complaints and denunciations from citizens; investigating, verifying cases and coordinating with competent agencies to handle and resolve them has long been an important and equally complicated task of many press agencies, including Hanoi Radio and Television. With the topic "The issue of complaints and denunciations of citizens in the capital on Hanoi Radio and Television" (survey from 2008 - 2010), the thesis studies the current situation of handling complaints and denunciations of the people of the capital in the past time on Hanoi Radio and Television, thereby drawing experiences and proposing solutions to improve the effectiveness of handling complaints and denunciations in the capital through Hanoi Radio and Television in the following years. 11. Practical applicability: The thesis is a reference document, lessons on experience and practice for journalists in the field of handling complaints and denunciations of citizens. 12. Further research directions: The thesis will be a systematic reference source for scientific research on the role of the press in general and of Hanoi Radio and Television in particular in handling complaints and denunciations of citizens. 13. Published works related to the thesis: - In the thesis "Investigation genre through readers' letters of the Reading Board - Lao Dong newspaper" by author Nguyen Quoc Hung, Faculty of Journalism - Communication, University of Social Sciences and Humanities, Hanoi, 2002. - Thesis "Improving the law on handling complaints and denunciations in Vietnam today" by Dinh Thi Huong Giang, Faculty of Law, University of Social Sciences and Humanities, Hanoi, 2006. - Thesis "The press with the issue of power control and social criticism" by author Mai Thi Thuy Huong, Faculty of Journalism - Communication, University of Social Sciences and Humanities, Hanoi, 2009.
INFORMATION ON MASTER'S THESIS
1. Full name: Duong Thanh Tu. 2. Sex: Female 3. Date of birth: December 18,1976 . 4. Place of birth: Hanoi 5.Admission decision number: No.1355/QD--XHNV-KH&SĐH. Dated October 24,2008 by President of University of Social Sciences and Humanities, Vietnam National University, Hanoi (VNU). 6. Changes in academic process: 7. Official thesis title: Resolving capital citizens ' complaints and denunciations through Hanoi radio - television Broadcasting. 8. Major: Journalism Studies 9. Code: 60.32.01 10. Supervisors: Assoc.Prof.Dr.Dinh Van Huong – Faculty of Journalism and Communication - University of Social Sciences and Humanities, VNU. 11. Summary of the findings of the thesis: Comment and Denuciation are considered as the basic rights of each Vietnamese citizen, which regulated in the Constitution of Vietnam reflecting democracy in a socialist state. Media organs including Hanoi radio - television Broadcasting have played an important role in receiving citizens'comments and denuciations, investigating and verifying contents of comments and denuciations, and cooperate with functional organs in order to solve the cases effectively. With the subject “Resolving capital citizens' complaints and denunciations through Hanoi radio - television Broadcasting” (surveys 2008-2010), the thesis studies the state of solving comments and denunciations in the capital city through Hanoi radio - television Broadcasting over the last 2 years, thus drawing experience and putting forth solutions in a bid to enhance the effectiveness of handling comments and denunciations in the next years. 12. Practical applicability, if any: The thesis provides a useful reference material for journalists who major in resolving opinions and denunciations of citizens. 13. Further research directions, if any: The thesis can be used as a reference material for scientific studies on the role of the press in general and the role of Hanoi radio - television Broadcasting in particular in dealing with citizens' comments and denunciations. 14. Thesis-related publications: - Thesis: “Type of Investigating through readers' letters carried out by branch of readers – Labor Newspaper” written by Nguyen Quoc Hung, Faculty of Journalism and Communication - University of Social Sciences and Humanities, Hanoi, 2002. - Thesis: “Improving law on resolving opinions and denucinations in Vietnam at present” written by Dinh Thi Huong Giang, Faculty of Law - University of Social Sciences and Humanities, Hanoi, 2006. - Thesis: “The role of the press in the issues of controlling rights and social arguments” written by Mai Thi Thuy Huong, Faculty of Journalism and Communication - University of Social Sciences and Humanities, Hanoi, 2009.
