Information on the thesis "The Issue of Complaints and Denunciations from Hanoi Citizens on Hanoi Radio and Television" by graduate student Duong Thanh Tu, majoring in Journalism.1. Student's Full Name: Duong Thanh Tu 2. Gender: Female 3. Date of Birth: December 18, 1976 4. Place of Birth: Hanoi 5. Decision No. 1355/QD-XHNV-KH&SDH dated October 24, 2008, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi 6. Changes during the training process: 7. Thesis Title: The Issue of Complaints and Denunciations by Hanoi Citizens on Hanoi Radio and Television. 8. Major: Journalism; Code: 60.32.01 9. Scientific Advisor: Assoc. Prof. Dr. Dinh Van Huong – Faculty of Journalism and Communication – University of Social Sciences and Humanities. 10. Summary of the thesis results: Complaints and denunciations are fundamental rights of citizens stipulated in the Constitution and are also an expression of socialist democracy. Receiving complaints and denunciations from citizens; investigating and verifying cases; and coordinating with relevant agencies to handle and resolve them has long been an important and complex task for many media organizations, including Hanoi Radio and Television Station. With the topic "The issue of complaints and denunciations from Hanoi citizens on Hanoi Radio and Television Station's broadcasts" (survey from 2008-2010), the thesis studies the current state of handling complaints and denunciations from Hanoi citizens over the past period on Hanoi Radio and Television Station, thereby drawing lessons and proposing solutions to improve the effectiveness of handling complaints and denunciations in Hanoi through Hanoi Radio and Television Station's broadcasts in the coming years. 11. Practical applications: This thesis serves as a reference document, providing lessons and practical experiences for journalists in the field of handling citizen complaints and denunciations. 12. Future research directions: This thesis will be a systematic source of reference for scientific research on the role of journalism in general and Hanoi Radio and Television Station in particular in handling citizen complaints and denunciations. 13. Published works related to the thesis: - In the thesis "The genre of investigative reporting through reader letters by the Readers' Section of the Lao Dong newspaper" by Nguyen Quoc Hung, Faculty of Journalism and Communication, University of Social Sciences and Humanities, Hanoi, 2002. - The thesis "Improving the legal framework for resolving complaints and denunciations in Vietnam today" by Dinh Thi Huong Giang, Faculty of Law, University of Social Sciences and Humanities, Hanoi, 2006. - The thesis "Journalism and the issue of power control and social criticism" by Mai Thi Thuy Huong, Faculty of Journalism and Communication, University of Social Sciences and Humanities, Hanoi, 2009.
INFORMATION ON MASTER'S THESIS
1. Full name: Duong Thanh Tu. 2. Sex: Female 3. Date of birth: December 18,1976 . 4. Place of birth: Hanoi 5.Admission decision number: No.1355/QD--XHNV-KH&SĐH. Dated October 24,2008 by President of University of Social Sciences and Humanities, Vietnam National University, Hanoi (VNU). 6. Changes in academic process: 7. Official thesis title: Resolving capital citizens ' complaints and denunciations through Hanoi radio - television Broadcasting. 8. Major: Journalism Studies 9. Code: 60.32.01 10. Supervisors: Assoc.Prof.Dr.Dinh Van Huong – Faculty of Journalism and Communication - University of Social Sciences and Humanities, VNU. 11. Summary of the findings of the thesis: Comment and Denuciation are considered as the basic rights of each Vietnamese citizen, which regulated in the Constitution of Vietnam reflecting democracy in a socialist state. Media organs including Hanoi radio - television Broadcasting have played an important role in receiving citizens'comments and denuciations, investigating and verifying contents of comments and denuciations, and cooperate with functional organs in order to solve the cases effectively. With the subject “Resolving capital citizens' complaints and denunciations through Hanoi radio - television Broadcasting” (surveys 2008-2010), the thesis studies the state of solving comments and denunciations in the capital city through Hanoi radio - television Broadcasting over the last 2 years, thus drawing experience and putting forth solutions in a bid to enhance the effectiveness of handling comments and denunciations in the next years. 12. Practical applicability, if any: The thesis provides an useful reference material for journalists who major in resolving opinions and denunciations of citizens. 13. Further research directions, if any: The thesis can be used as a reference material for scientific studies on the role of the press in general and the role of Hanoi radio - television Broadcasting in particular in dealing with citizens' comments and denunciations. 14. Thesis-related publications: - Thesis: “Type of Investigating through readers' letters carried out by branch of readers – Labor Newspaper” written by Nguyen Quoc Hung, Faculty of Journalism and Communication - University of Social Sciences and Humanities, Hanoi, 2002. - Thesis: “Improving law on resolving opinions and denuciations in Vietnam at present” written by Dinh Thi Huong Giang, Faculty of Law - University of Social Sciences and Humanities, Hanoi, 2006. - Thesis: “The role of the press in the issues of controlling rights and social arguments” written by Mai Thi Thuy Huong, Faculty of Journalism and Communication - University of Social Sciences and Humanities, Hanoi, 2009.
