1. Student's full name: NGUYEN THI THU HANG 2. Gender: Female
3. Date of birth: August 25, 1986
4. Place of birth: Vinh City, Nghe An Province
5. Decision on recognition of graduate students No. 1811/QD-XHNV dated September 8, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in training process: No
7. Thesis topic: "Standardizing office activities at the Office of the People's Committee of Ha Tinh province"
8. Major: Office Administration Topic code: 8340406.01(UD)
9. Instructor: Associate Professor, Dr. Vu Thi Phung
10. Summary of the results of the thesis
Chapter 1. Theoretical basis for standardizing office activities
In chapter 1, the author clarifies the concept of office, position, role of office; functions, tasks of office; theory of standardizing office activities (including: concept, content, principles and procedures for standardizing office activities; purpose, meaning of standardizing office activities; criteria for evaluating standardizing office activities; responsibility for organizing and implementing standardizing office activities)
Chapter 2. Current status of standardizing office activities at the Office of the People's Committee of Ha Tinh province
Based on the theoretical basis presented in Chapter 1, the author conducts a survey, evaluates the current situation and results of standardizing office activities at the Office of the People's Committee of Ha Tinh province according to the Evaluation Criteria Framework. From that basis, the author comments and evaluates the advantages, limitations, and causes of limitations in the standardization of office activities at the Office of the People's Committee of Ha Tinh province.
Chapter 3. Solutions to continue standardizing office activities at the Office of the People's Committee of Ha Tinh province
Based on the research and assessment of the current situation in chapter 2, the author proposes a number of solutions to standardize office activities at the Office of the People's Committee of Ha Tinh province with the following contents:
Raise awareness of leaders as well as civil servants and public employees in standardizing office activities; review all regulations and rules on office activities at the agency; develop and issue a number of new regulations, rules and procedures; strengthen the dissemination, guidance, inspection and evaluation of the implementation of regulations, rules and procedures.
11. Practical application
The advantages, limitations, solutions and feasible proposals analyzed in the thesis can be applied in practice, contributing to improving the effectiveness of standardizing office activities at the Office of the People's Committee of Ha Tinh province; at the same time, it is a reference document for other agencies and contributes additional materials to training institutions on Office Administration.
MASTER THESIS DETAIL
- Student's full name: Nguyen Thi Thu Hang
- Gender: Female
- Date of birth: August 25, 1986
- Origin: Vinh City, Nghe An province
- Program Enrollment Official Dispatch No. 1811/QD-XHNV issued on September 8, 2021 by The President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
- Changes made during the program: No
Master thesis title: Office Administration Standardization in Ha Tinh Province's People Committee
- Research field: Office Administration
- Thesis advisor: Associate Professor Vu Thi Phung, PhD
- Research results report:
Chapter 1. Theoretical Conceptualization of Office Administration Standardization
In Chapter 1, the author clarifies the philosophical definition, functionality, and roles of Office Administration and the Standardization of Office Administration, including concepts, the process of Office Administration Standardization; purpose, meaning of Office Administration Standardization; the evaluation criteria of Office Administration Standardization; organization's responsibility and Office Administration Standardization practices.
Chapter 2. Practical Case of Office Administration Standardization in Ha Tinh Province's People Committee
According to scientific-based evidence shown in Chapter 1, the author conducted the pre-test to assess the practical situation and issues of Office Administration Standardization in Ha Tinh Province's People Committee. Hereafter, the authors provided an assessment of the advantages and disadvantages of Office Administration Standardization in Ha Tinh Province's People Committee.
Chapter 3. Practical Solutions for Office Administration Standardization Issues in Ha Tinh Province's People Committee
From the practical assessments and results in Chapter 2, the author proposed some potential solutions to improve Office Administration Standardization in Ha Tinh Province's People Committee:
- Enhance the management board's and employees' perception towards Office Administration Standardization Issues in Ha Tinh Province's People Committee
- Conduct an assessment of current regulations of Office Administration practices
- Establish more relevant regulations, laws, and procedures
- Conduct the propaganda, giving, and frequent evaluation on how the regulations are applied
- Pay more attention to the build-up of Office Administration Standardization, and apply ISO standards into practice to make the assessment process more efficient
- Practical application assessment:
On one hand, the thesis analyzes the advantages and disadvantages of Office Administration, on the other hand, the author provides possible solutions to contribute to Office Administration activities in Ha Tinh Province's People Committee. Furthermore, the results of this report should be considered a valuable source of reference for Office Administration training organizations.
