TTLV: State management of the Department of Culture, Sports and Tourism/Department of Tourism for international travel businesses, case study of Hanoi Department of Tourism

1. Student's full name: Dinh Khanh Tung 2. Gender: Male

3. Date of birth: June 18, 1986. Place of birth: Nam Dinh

5. Decision on recognition of students No. 2811/2016/QD-XHNV dated August 18, 2016 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in training process: No

7. Thesis topic: State management of the Department of Culture, Sports and Tourism/Department of Tourism for international travel businesses, case study of Hanoi Department of Tourism

8. Major: Tourism Code: Pilot training

9. Scientific advisor: Associate Professor, Dr. Tran Thi Minh Hoa, Vice Principal, University of Social Sciences and Humanities - Vietnam National University, Hanoi

10. Summary of thesis results:

Hanoi is one of the key tourist areas of the country, concentrating a large number of travel businesses, especially international travel. Since 2015, the Department of Tourism, the state management agency for tourism, has completed its organizational structure, acting as a specialized agency to assist the Hanoi People's Committee in performing well the function of specialized state management of tourism, enhancing the effectiveness and efficiency of state management of travel business and tour guiding activities, strictly handling organizations and individuals who violate the law in travel business and tour guiding activities. However, state management of tourism still has many shortcomings and limitations that need to be resolved, focusing on two main issues: Development policies are still slow compared to development practices and lack of human resources and management staff. Faced with these conditions and realities, the thesis proposes practical solutions to promote the role of local state management agencies through the Department of Tourism, to make tourism a spearhead economic sector.

11. Practical applicability: These research results are the basis for authorities at all levels and relevant parties to have timely and effective solutions on policies and specific action programs to promote the role of state management agencies in tourism development. Further research directions: Solutions to improve the quality of state management of travel businesses in Hanoi 12. Further research directions:

13. Published works related to the thesis:

Project name: Strengthening the role of state management over travel businesses

Vietnam Travel Magazine No. 5/2017, Hanoi

INFORMATION ON MASTER'S THESIS

1. Full name: Dinh Khanh Tung 2. Sex: Male

3. Date of birth: June 18, 1986 4. Place of birth: Nam Dinh City

5. Admission decision number: 2811/2016/QD-XHNV-SĐ dated August 18, 2016 by Rector of University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in academic process: None

7. Official thesis title: The state mangagement activities of the Department of Culture, Sports and Tourism/Department of Tourism in terms of international tourism businesses, the case study of Hanoi Department of Tourism

8. Major: Tourism Code:Experimental program

9. Supervisors: Assoc. Prof. PhD. Tran Thi Minh Hoa, Vice Rector - University of Social Sciences and Humanities - Vietnam National University, Hanoi

10. Summary of the findings of the thesis:

Hanoi is one of the key tourist areas of the country, concentrating a large number of travel businesses, especially international tourism. Since 2015, Hanoi Department of Tourism, the state management agency for tourism in Hanoi, has completed the organizational apparatus, acting as the professional agency to help the People's Committee of Hanoi well perform the function of state management. Thus, it helps to enhance the effectiveness and efficiency of the state management and strict handling of law violations in tourism business and travel guide activities. However, the state management of tourism still has many concerns, especially the two main issues: first, development policies have not been able to keep up with business development; second, the lack of human resources and management staff. Facing these situations, the thesis proposes practical solutions to promote the role of state management agencies in the locality through the Department of Tourism to turn tourism into a key economic sector.

11. Practical applicability, if any: These research results are the basis for the authorities and related parties to have timely and effective solutions on policies and action plans, which promote the role of state management agencies in the development of tourism. Next research directions: Improving the quality of state management of tour operators in Hanoi

12. Further research directions, if any:

13. Thesis-related publications:

The name of construction: Strengthen the management role of the government to travel companies

Vietnam Travel Magazine, No.5/2017, Hanoi