TTLV: Evaluating the quality of library information services at the University of Commerce

1. Student's full name: Le Thi Hieu 2. Gender: Female
3. Date of birth: October 4, 1985
4. Place of birth: Vien An - Ung Hoa - Hanoi
5. Decision on student admission No. 2948/2021/QD-XHNV dated December 28, 2021, by the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
7. Thesis title: “Assessment of the quality of library information services at the University of Commerce”
8. Major: Information Science – Library Science; Code: 8320201.01
9. Scientific supervisor: Assoc. Prof. Dr. Nguyen Thi Lan Thanh, Hanoi University of Culture.
10. Summary of the thesis results:
The thesis "Assessment of the Quality of Library Information Services at the University of Commerce" is divided into 3 chapters.
Chapter 1: General Issues Regarding the Evaluation of Library Information Service Quality and the Library of the University of Commerce.
Chapter 2 focuses on analyzing the current state of evaluating the quality of library information services at the University of Commerce.
Chapter 3 proposes solutions to improve the quality of library information service evaluation at the University of Commerce.
This thesis is highly relevant and has significant scientific and practical value, contributing to enriching the source of reference materials on improving the quality of library information service evaluation at the University of Commerce Library in particular and libraries in general.
11. Practical applications:
Firstly, based on the research and evaluation results presented in this thesis, the Library of the University of Commerce can use this as a basis to develop and improve its information service quality assessment activities and provide appropriate guidance and direction, closely aligned with the Library's practical realities, to enhance the quality of library information service assessment in the present and future.
Secondly: This thesis can be used as a reference document for students and trainees in library science programs. It can help libraries reassess the current state of service quality assessment in their operations, thereby enabling them to plan for improving service quality in libraries in the future.
12. Future research directions:
13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name: Le Thi Hieu 2. Sex: Female
3. Date of birth: October 4, 1985 4. Place of birth: Vien An - Ung Hoa - Hanoi
5. Admission decision number: 2948/2021/QD-XHNV Dated December 28, 2021 the Headmasters of the University of Social Sciences and Humanities, Hanoi National University Dated .........
6. Changes in academic process:
7. Official thesis title: Assessment of quality of library information service at Thuongmai University.
8. Major: Information – Library Science 9. Code: 8320201.01
10. Supervisors: Assoc. Pro., Dr. Nguyen Thi Lan Thanh, Hanoi University of Culture.
11. Summary of the findings of the thesis:
The thesis "Assessment of quality of library information service at Thuongmai University." is divided into 03 chapters.
Chapter 1 General issues on assessing the quality of library information services and the Thuongmai University Library.
Chapter 2 focuses on analyzing and evaluating the quality of Library information services at Thuongmai University.
Chapter 3 offers solutions to improve the quality of information library service assessment at Thuongmai University. The thesis has high scientific and practical features and significance, contributing to enriching reference sources on the issue of improving the quality of evaluating information library services at Thuongmai University Library. commerce in particular and libraries in general.
12. Practical applicability

Firstly: Based on the research and evaluation results in the thesis, the Thuongmai University Library can serve as a basis for building and perfecting information service quality assessment activities at the Library and have Appropriate orientations and directions, close to the practice of the Library to improve the quality of library information service assessment in the current period and in the coming time.

Second: The thesis can be used as a reference for students and trainees of library training schools. The thesis can help the library review the current status of service quality assessment in library field planning, thereby to improve service quality at libraries in the future.

13. Further research directions, if any:
14. Thesis-related publications: None