TTLV: Developing information and library products and services at the Military Medical Academy Library

MASTER'S THESIS INFORMATION

1. Student's full name:Ngo Thi Nguyet Minh                  

2. Gender: Female

3. Date of birth: October 17, 1981              

4. Place of birth: Khuong Dinh - Thanh Xuan - Hanoi

5. Student recognition decision No. 1528/QD-XHNV-KH&SDH dated October 14, 2012 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in the training process: Request for thesis defense extension (from November 2014 to November 2015).

7. Thesis topic name:Developing information and library products and services at the Military Medical Academy Library.

8. Major: Information Science - Library Code: 60.32.02.03

9. Scientific instructor:Assoc. Prof. Dr. Nguyen Thi Lan Thanh- Hanoi University of Culture

10. Summary of thesis results:

Up to now, there has been no specific research on the development of information technology products and services at the Military Medical Academy Library. Therefore, in fact, this research is consistent with the tasks and functions of the Military Medical Academy Library in the orientation of improving and perfecting the quality of education and training of the Academy in the current period as well as in the future.

The thesis has conducted research on general theories of information technology products and services such as: concepts, characteristics, roles, relationships, evaluation criteria... of information technology products and services. Research on information users' characteristics, information needs at the Military Medical Academy; characteristics and requirements for information technology products and services serving training, scientific research and treatment at the Military Medical Academy.

To evaluate the current status of information technology products and services at the Military Medical Academy Library, the author of the thesis conducted a survey of the actual information needs of 4 groups of information users at the Academy. Based on that reality, the quality of existing information technology products and services such as: card-based catalog system, online public access catalog, directories, databases, the Library's website, on-site reading service, home borrowing service, document photocopying service, information search service, information user guidance service, etc.

Through studying the current status of existing information technology products and services, the thesis also proposed solutions to develop information technology products and services at the Military Medical Academy Library such as: specific solutions to improve the quality of existing information technology products and services; building information technology products with high information value such as: building specialized directories, organizing inter-library catalogs, building fact databases, compiling general theories; develop new library information services such as: thematic information provision services, interlibrary loan services, document translation services, online loan registration services, multimedia services... At the same time, the thesis also offers other supporting solutions such as: strengthening information resources, strengthening facilities and equipment, improving the qualifications of library and information staff, improving the quality of document processing and user training, expanding cooperation with other libraries and enhancing marketing activities of library and information products and services.

The development of information technology products and services at the Military Medical Academy Library is a factor that ensures the improvement of information service efficiency, the improvement of training quality, scientific research and treatment at the Academy.

11. Practical application:

With the existing facilities and equipment, the Military Medical Academy Library can start implementing 3 new forms of services: multimedia services, online document lending services and user training services. At the same time, it is possible to build a specialized directory to serve the information needs of users at the Academy.

12. Further research directions:

13. Published works related to the thesis:

INFORMATION ON MASTER'S THESIS

1. Full name:Ngo Thi Nguyet Minh 2. Sex:Female

3. Date of birth: October 17, 19814. Place of birth: Khuong Dinh - Thanh Xuan - Ha Noi

5. Admission decision number: 1528/QD-XHNV-KH&SDH Dated: October 14, 2012,of Principal of University of Social Sciences and Humanities, Vietnam National University, Hanoi.

6. Changes in academic process: Extension of the thesis (form 11/2014 to 11/2015)

7. Official thesis title: Promoting library - information products and services in the Library of Vietnam Medicine Military University.

8. Major: Information and Library Science 9. Code: 60.30.02.03

10. Supervisors: Associate Professor, Doctor Nguyen Thi Lan Thanh - Hanoi Culture University.

11. Summary of the findings of the thesis:

Up to present, there has not been a specific study on the development of library - information products and services in the Library of Vietnam Medicine Military University. This research is, therefore, eligible for missions, functions of the Library in the improvement of the quality of education and training of the University in the current period as well as in the upcoming time.

The thesis fully points out theorized bases on library - information products and services have been mentioned, including: definitions, features, roles, relationships and assessment criteria. Additionally, users characteristics, information needs, requirements for library - information products and services aimed to serve training, scientific research and treatment at VMMU have also been addressed.

With a view to evaluate the reality of library and information products and services, the author conducted a survey of real demand for news on the group of four people at VMMU. Thereby, the author can assess the quality of existing library and information products and services such as: index of pattern sheets, online public access catalog (OPAC), index, database, webpage, on-the-spot readers service, home loan service, photocopying service, information lookup service, service and news user guidelines;…

On that basis, thesis has also proposed some solutions to develop and improve products and services that meet the information needs of users at University library. For instance, establishing informative products and services: setting up thematic folder, organizing inter-library catalog, building database; developing new library-information services: inter library loan service, translation service, multi-media service. As well, the thesis has provided such additional measures as strengthening information resources, facilities, equipment, broadening knowledge of library-information staffs, improving the quality of processing documents, enhancing the relationship and cooperation with other libraries and promoting marketing of library and information products and services.

Development of library - information products and services at the Library, Vietnam Medicine Military University ensures to improve information service, quality of training and scientific research and treatment effectively.

12. Practical applicability:

Supplied with well-equipped facilities, VMMU is able to implement three new kinds of services: multi-media service, online loan service, user training service. Besides, the Library can set up thematic folders to meet users' needs.

13. Further research directions, if any:

14. Thesis-related publications: