1. Theyand Name: Pham Ha Phuong
2. Gendercalculate: Female
3. DayBorn:25/05/1997
4. PlaceBornHanoi
5. Decisionto recognize student numberDecision No. 3014/2019/QD-XHNV dated July 31, 2019
6. Thechanges in training (Note the types of changes and the corresponding times): Constant
7. Namethesis topic:Patient and family satisfaction with social work services at the National Children's Hospital today.
8. SpecializationbranchSocial work
9. Codenumber:8760101.01
10. Handlescience guidelearn(Please state your scientific title, academic degree, full name, and workplace):Dr. Dang Kim Khanh Ly, Faculty of Social Sciences and Humanities, Vietnam National University, Hanoi.
11. Summaryturn off thesis resultsThe study, "Patient and Family Satisfaction with Social Work Services at the National Children's Hospital," is expected to conclude with information related to the support needs of clients using social work services at the National Children's Hospital and their level of satisfaction with these services. The study will collect information on social policies related to social work and analyze suggestions from service beneficiaries to improve social work services at the National Children's Hospital.
12. Possibilitypractical applications(if any)This study aims to analyze the needs and satisfaction of social work service users at the National Children's Hospital. It is expected to present different arguments regarding the needs of various groups, the factors influencing those needs, and the level of client satisfaction when receiving support from the hospital's social work department. Furthermore, the study will collect information on social work-related policies within the hospital, the client groups benefiting from these policies, and analyze their practical application. The research will also explore the desires of clients using social work services at the National Children's Hospital regarding improvements to these services.
13.Future research directions(if any): Do not have
14.Published works related to the thesis (List chronologically, if applicable): Do not have
INFORMATION ON MASTER'S THESIS
1. Full name: Pham Ha Phuong 2. Gender: Female
3. Date of birth: May 25, 1997 4. Place of birth: Hanoi
5. Admission decision number: 3014/2019/QD-XHNV date July 30, 2019
6. Changes in academic process: No
7. Official thesis title: “The satisfaction of patients and patient families about the social work services in National Children's Hospital”
8. Major:Social Work
9. Code:8760101.01
10. Supervisors: PhD. Dang Kim Khanh Ly, University of Social Sciences and Humanities, Vietnam National University(Full name, academic title, and degree)
11. Summary of the findings of the thesis:
- Found the basics of the patients and patient family when staying in National Children's Hospital to heal.
- Researched the satisfaction of patients and patient families when using the social works services in National Children's Hospital.
- Realized the roles of social workers when working at National Children's Hospital.
12. Practical applicability, if any: Contributing the upgraded social work services in National Children's Hospital to get the high evaluation satisfaction from patients and patient families.
13. Further research directions, if any: No
14. Thesis-related publications: No
