1. Student's full name: Nguyen Thi Ly 2. Gender: Female
3. Date of birth: October 10, 1989
4. Place of birth: Cam Vu, Cam Giang, Hai Duong
5. Student recognition decision No. 4420/2019/QD-XHNV dated November 26, 2019 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi.
6. Changes in the training process:
7. Thesis topic: Internal communication - Solutions to improve the quality of employee relations at Hai Dang Fashion Trading Company Limited
8. Major: Management Science Code: 8340401.01
9. Scientific advisor: Associate Professor, Dr. Hoang Van Luan
School of Social Sciences and Humanities, Vietnam National University, Hanoi.
10. Summary of the results of the thesis
Based on the analysis of theories, perspectives and different aspects of employee relations, the thesis synthesizes and points out the basic and universal connotations of the concept of "Employee Relations". At the same time, the thesis points out some key criteria to evaluate employee relations including: the breadth - narrowness, shallowness - depth of the relationship; the level of trust in the relationship and labor performance. In particular, the thesis delves into the role of internal communication in building positive, trusting, harmonious and progressive employee relations.
The thesis introduces an overview, provides basic information about the history of formation and development, business lines, diversity in personnel structure by age, gender, education level as well as characteristics of workplace dispersion in labor management affecting the building of employee relations at Hai Dang Trading Company Limited. By using investigation, interview and participant observation methods, the thesis clearly states the current status of employee relations at Hai Dang Fashion Trading Company Limited. The results of the investigation and survey show that: besides the initial results achieved, employee relations at the Company still have limitations such as: defensive mentality, fear of risks, lack of mutual trust, low cohesion, working at a slow pace, low labor productivity, etc. These limitations mainly come from subjective causes of the enterprise, in which the main cause is limited internal communication due to the lack of long-term strategy and lack of synchronization in finance, human resources and technical equipment in internal communication work.
Based on the analysis of the current state of employee relations and the limitations of internal communication affecting the quality of employee relations, the thesis proposes a number of solutions to improve the effectiveness of internal communication activities. The proposed solutions are consistent and suitable to the actual conditions of the enterprise, helping to comprehensively improve internal communication work, contributing to improving the quality of employee relations at the Company. The thesis has proven the research hypothesis of the thesis, completing the research tasks set out.
11. Practical application
Through documents, data and analysis, comments, and evaluation of employee relations and the role of internal communication at Hai Dang Fashion Trading Internal Communication Company, the thesis offers new perspectives and new solutions to build harmonious and progressive employee relations compared to pure labor relations. These perspectives and solutions are consistent with the new trends in modern management.
The research results of the thesis contribute to clarifying and providing useful knowledge for researchers, organizations, and businesses about employee relations, the role and solutions of internal communication to improve the quality of employee relations, which is currently a new trend in Vietnam. This is also a useful reference for educational institutions, students, and students majoring in Management Science, Labor Economics, Human Resource Management, Communications, etc. interested in this field.
The research results are not only a scientific and practical basis for Hai Dang Fashion Trading Internal Communication Company in particular and businesses in general to refer to in order to develop solutions to improve the quality of employee relations through their internal communication activities.
12. Further research directions
Research on the impact of positive, trusting, and harmonious employee relationships on improving labor productivity in garment manufacturing enterprises.
13. Published works related to the thesis:
INFORMATION ON MASTER'S THESIS
1. Full name: NGUYEN THI LY 2. Sex: Female
3. Date of birth: 10/10/1989
4. Place of birth: Cam Vu, Cam Giang, Hai Duong
5. Admission decision number: 4420/2019/QD-XHNV Dated: November 26, 2019
6. Changes in academic process:
7. Official thesis title: Internal communication - A solution for improving employee relations quality at Hai Dang Trading Fashion Compay Limited
8. Major: Management Science 9. Code: 8340401.01
10. Supervisors: Assoc. Prof. Dr. Hoang Van Luan, University of Social Sciences and Humanities, Vietnam National University, Hanoi
11. Summary of the findings of the thesis:
Firstly, the thesis has clarified the concepts within the research scope of the topic such as: the concept of employee relations, labor relations, industrial relations, employment relations, management relations, co-worker relations, leadership style, internal communication. The thesis also explains relatively new theories such as the content of employee relations, including 3 main relationship components: employment, management relationship leadership or style, and colleague relationship. At the same time, the thesis clarifies the main criteria to evaluate the employee relationship, including: the wide-narrow, shallow - deep level of the relationship; the level of trust in the relationship; and labor performance. In particular, the thesis delves into clarifying and affirming the role of internal communication in building positive, trusting, harmonious, and progressive employee relations.
The thesis introduced an overview and provided basic information about Hai Dang Trading Fashion Co., Ltd. In terms of its formation and development history, business lines, emphasizing the diversity of personnel structure by age, gender, and education level, as well as characteristics of workplace dispersion in employer management, which affects the construction of employee relations. From the focus on observing, surveying, and evaluating information, the thesis relationship clearly states the status of the employees at Lighthouse Fashion Trading Fashion Co., Ltd., such as, in addition to the initial results achieved, the human relationship Employees at Hai Dang Fashion also face limitations such as: defensive mentality, fear of risks, not really trusting each other, low cohesion, moderate work, low labor efficiency, etc. These limitations mainly come from subjective reasons of enterprises, in which the main reason comes from the lack of a long-term strategy and the lack of synchronization in finance, human resources, and technical equipment. in internal communication.
Through in-depth analysis to clarify the current status of employee relations and limitations of internal communication that affects the quality of employee relations, the thesis proposes a number of solutions to improve the effectiveness of communication activities. internal communication. The solutions offered are synchronous and suitable to the actual conditions of the business, helping to comprehensively improve internal communication and contribute to improving the quality of employee relations at the company. The thesis has proved its research hypothesis and completed the research task set out.
12. Practical applicability, if any:
Through the documents, data and analysis, comments and evaluations of employee relations and the role of internal communication at Hai Dang Trading Fashion Co., Ltd. the thesis offers new perspectives and new solutions to build a harmonious and progressive employee relationship compared to a pure labor relationship. These perspectives and solutions are in line with new trends in modern management.
The research results contribute to clarifying and providing useful knowledge for researchers, organizations, and businesses about employee relations, roles, and internal communication solutions to improve employee relations. Quality employee relations is currently a new trend in Vietnam today. This is also a useful reference for educational institutions, trainees, and students majoring in Management Science, Labor Economics, Human Resource Management, Communication, etc. in this area.
At the same time, the topic shows solutions to improve the quality of employee relations through internal communication activities for Hai Dang Trading Fashion Co., Ltd. in particular, and organizations and businesses that have a need to improve the quality of employee relations through internal communication activities. overall quality of employee relations.
13. Further research directions, if any: The impact of positive, trusting, and harmonious employee relationships on improving labor productivity in garment manufacturing enterprises.
14. Thesis-related publications:
