1. Student's full name: Nguyen Thi Ly 2. Gender: Female
3. Date of birth: October 10, 1989
4. Place of birth: Cam Vu, Cam Giang, Hai Duong
5. Decision No. 4420/2019/QD-XHNV dated November 26, 2019, of the Rector of the University of Social Sciences and Humanities, Vietnam National University, Hanoi, recognizing the student.
6. Changes in the training process:
7. Thesis Title: Internal Communication - Solutions to Improve Employee Relations at Hai Dang Fashion Trading Co., Ltd.
8. Major: Management Science Code: 8340401.01
9. Scientific supervisor: Assoc. Prof. Dr. Hoang Van Luan
Faculty of Social Sciences and Humanities, Vietnam National University, Hanoi.
10. Summary of the thesis results
Based on an analysis of various theories, perspectives, and aspects of employee relations, this thesis synthesizes and identifies the fundamental and universal meanings of the concept of "employee relations." Simultaneously, the thesis points out several key criteria for evaluating employee relations, including: the breadth and depth of the relationship; the level of trust in the relationship; and labor performance. In particular, the thesis delves into clarifying the role of internal communication in building positive, trusting, harmonious, and progressive employee relations.
This thesis provides an overview and basic information about the history of formation and development, business sectors, diversity of personnel structure by age, gender, and educational level, as well as the characteristics of workplace dispersion in labor management and its impact on employee relations at Hai Dang Fashion Trading Co., Ltd. Through survey, interview, and observation methods, the thesis clearly outlines the current state of employee relations at Hai Dang Fashion Trading Co., Ltd. The survey results show that, in addition to the initial achievements, employee relations at the company still have limitations such as: defensive attitudes, fear of risks, lack of genuine mutual trust, low level of commitment, half-hearted work, low labor productivity, etc. These limitations mainly stem from subjective causes within the enterprise, with the primary reason being limited internal communication due to the lack of a long-term strategy and a lack of synchronization in finance, human resources, and technical equipment for internal communication.
Based on an analysis of the current state of employee relations and the limitations of internal communication affecting the quality of employee relations, this thesis proposes several solutions to improve the effectiveness of internal communication. The proposed solutions are comprehensive and appropriate to the company's specific conditions, helping to improve internal communication and contribute to enhancing employee relations within the company. The thesis has proven its research hypothesis and fulfilled its research objectives.
11. Practical applications
Through documents, data, and analysis, comments, and evaluations of employee relations and the role of internal communication at Hai Dang Fashion Trade Internal Communication Company, this thesis presents new perspectives and solutions for building harmonious and progressive employee relations, surpassing purely labor relations. These perspectives and solutions align with new trends in modern management.
The research findings of this thesis contribute to clarifying and providing useful knowledge for researchers, organizations, and businesses regarding employee relations, the role and solutions of internal communication to improve the quality of employee relations, which is a new trend in Vietnam today. This is also a useful reference document for educational institutions and students in Management Science, Labor Economics, Human Resource Management, Communication, and other related fields who are interested in this area.
The research results provide not only a scientific and practical basis for Hai Dang Fashion Trade's internal communications company in particular, but also for businesses in general, to refer to in developing solutions to improve employee relations through their internal communication activities.
12. Future research directions
This study investigates the impact of positive, trusting, and harmonious employee relationships on improving labor productivity in garment manufacturing companies.
13. Published works related to the thesis:
INFORMATION ON MASTER'S THESIS
1. Full name: NGUYEN THI LY 2. Sex: Female
3. Date of birth: 10/10/1989
4. Place of birth: Cam Vu, Cam Giang, Hai Duong
5. Admission decision number: 4420/2019/QD-XHNV Dated: November 26, 2019
6. Changes in academic process:
7. Official thesis title: Internal communication - A solution for improving employee relations quality at Hai Dang Trading Fashion Compay Limited
8. Major: Management Science 9. Code: 8340401.01
10. Supervisors: Assoc. Prof. Dr. Hoang Van Luan, University of Social Sciences and Humanities, Vietnam National University, Hanoi
11. Summary of the findings of the thesis:
Firstly, the thesis has clarified the concepts within the research scope of the topic such as: the concept of employee relations, labor relations, industrial relations, employment relations, management relations, co-worker relations, leadership style, internal communication. The thesis also explains relatively new theories such as the content of employee relations, including 3 main relationship components: employment, management relationship leadership or style, and colleague relationship. At the same time, the thesis clarifies the main criteria to evaluate the employee relationship, including: the wide-narrow, shallow - deep level of the relationship; the level of trust in the relationship; and labor performance. In particular, the thesis delves into clarifying and affirming the role of internal communication in building positive, trusting, harmonious, and progressive employee relations.
The thesis introduced an overview and provided basic information about Hai Dang Trading Fashion Co., Ltd. In terms of its formation and development history, business lines, emphasizing the diversity of personnel structure by age, gender, and education level, as well as characteristics of workplace dispersion in employer management, which affects the construction of employee relations. From the focus on observing, surveying, and evaluating information, the thesis relationship clearly states the status of the employees at Lighthouse Fashion Trading Fashion Co., Ltd., such as, in addition to the initial relationship results achieved, the human Employees at Hai Dang Fashion also face limitations such as: defensive mentality, fear of risks, not really trusting each other, low cohesion, moderate work, low labor efficiency, etc. These limitations mainly come from subjective reasons of enterprises, in which the main reason comes from the lack of a long-term strategy and the lack of synchronization in finance, human resources, and technical equipment. in internal communication.
Through in-depth analysis to clarify the current status of employee relations and limitations of internal communication that affects the quality of employee relations, the thesis proposes a number of solutions to improve the effectiveness of communication activities. internal communication. The solutions offered are synchronous and suitable to the actual conditions of the business, helping to comprehensively improve internal communication and contribute to improving the quality of employee relations at the company. The thesis has proved its research hypothesis and completed the research task set out.
12. Practical applicability, if any:
Through the documents, data and analysis, comments and evaluations of employee relations and the role of internal communication at Hai Dang Trading Fashion Co., Ltd. the thesis offers new perspectives and new solutions to build a harmonious and progressive employee relationship compared to a pure labor relationship. These perspectives and solutions are in line with new trends in modern management.
The research results contribute to clarifying and providing useful knowledge for researchers, organizations, and businesses about employee relations, roles, and internal communication solutions to improve employee relations. Quality employee relations is currently a new trend in Vietnam today. This is also a useful reference for educational institutions, trainees, and students majoring in Management Science, Labor Economics, Human Resource Management, Communication, etc. in this area.
At the same time, the topic shows solutions to improve the quality of employee relations through internal communication activities for Hai Dang Trading Fashion Co., Ltd. in particular, and organizations and businesses that have a need to improve the quality of employee relations through internal communication activities. overall quality of employee relations.
13. Further research directions, if any: The impact of positive, trusting, and harmonious employee relationships on improving labor productivity in garment manufacturing enterprises.
14. Thesis-related publications:
