TTLV: Research on solutions for organizing the implementation of the Office Culture Standards of the tax industry (Through practice at the Thanh Xuan District Tax Department, Hanoi City)

MASTER'S THESIS INFORMATION

1. Student's full name:Le Thi Minh Hong                   

2. Gender: Female

3. Date of birth: October 5, 1981

4. Place of birth: Hanoi

5. Student recognition decision No. 2811/2016/QD-XHNV dated August 18, 2016 of the President of the University of Social Sciences and Humanities - Vietnam National University, Hanoi.

6. Changes in the training process:

7. Thesis topic name:“Research on solutions to organize the implementation of the Office Culture Standards of the tax industry (Through practice at the Thanh Xuan District Tax Department, Hanoi City”)

8. Major: Office Administration Code: 60.34.04.06

9. Scientific instructor:Associate Professor, Dr. Vu Thi Phung

10. Summary of thesis results:

The thesis consists of 3 chapters with the following basic contents:

Chapter 1. Office culture and Office culture standards of the Tax industry

The content of Chapter 1 mainly deals with basic theoretical issues about office culture including: Concept of office culture; Manifestations and roles of office culture.

At the same time, the author introduces an overview of the General Department of Taxation's Regulations on Taxation Office Culture Standards.

Chapter 2. Evaluation of the implementation of the Office Culture Standards of the Tax sector at the Thanh Xuan District Tax Department, Hanoi City

This chapter presents the results of the implementation of the Office Culture Standards of the Tax sector at the Thanh Xuan District Tax Department, Hanoi City.

Thereby, giving general assessments of office culture at the agency, pointing out the advantages and limitations in the implementation process; this is the basis for the author to present solutions for organizing the implementation of the Tax Office Culture Standards mentioned in Chapter 3.

Chapter 3. Solutions for organizing the implementation of the Office Culture Standards of the Tax sector at the Thanh Xuan District Tax Department, Hanoi City

This is also the main objective that the topic aims at. This chapter focuses on proposing to supplement and perfect the regulations on Office Culture Standards of the tax sector, thereby presenting some solutions to organize the implementation of Office Culture Standards of the Tax sector at the Thanh Xuan District Tax Department, Hanoi City.

11. Practical application:

The research results of the thesis are useful reference documents, helping scientists and readers interested in studying the office culture of the Tax sector to have an overview, saving time and effort in collecting documents; at the same time, it is the basis for the General Department of Taxation to continue researching, supplementing and perfecting regulations on office culture of the sector. In addition, this is also a reference document for tax authorities at all levels to choose solutions to organize the implementation of regulations on office culture, contributing to improving operational efficiency and building the image of a professional public administrative agency.

12. Further research directions:

13. Published works related to the thesis:

INFORMATION ON MASTER'S THESIS

1. Student's name: Le Thi Minh Hong 2. Sex: Female

3. Date of birth: October 5, 1981 4. Place of birth: Hanoi

5. Admission decision number: 2811/2016/QD-XHNV dated August 18, 2016 of the University of Social Sciences and Humanities, Vietnam National University, Hanoi

6. Changes in academic progress:

7. Official thesis title: “Research to solutions to organize implementation of the taxation office culture standards (By practice at the office taxation of Thanh Xuan district, Hanoi city)”

8. Major: Office management Code: 60.34.04.06

9. Supervisor: Assoc. Prf, Ph.D. Vu Thi Phung

10. Summary of the findings of the thesis:

The content of thesis with three chapters:

Chapter 1. Office culture and the taxation office culture standards

Chapter 1 content: The basic theory of office culture includes: Definition of office culture; Appearances and position of office culture. In addition, the basis of regulation of general department of taxation about taxation office culture standards shown by author

Chapter 2. Evaluating the organization of the implementation of the taxation office culture standards at the office taxation of Thanh Xuan district, Hanoi city

The chapter shows results of organization of the implementation of the taxation office culture standards at the office taxation of Thanh Xuan district, Hanoi city

Therefore, shows common evaluation of office culture with advantages and defects in organizational progress; that's basic to show solutions of implementation of the taxation office culture standards coming in chapter 3.

Chapter 3. Solutions to organize implementation of the taxation office culture standards at the office taxation of Thanh Xuan district, Hanoi city

This is a main cause of the thesis focus in, the chapter focus to suggestions and addition to complete the taxation office culture standards, then shows some solutions to organize implementation of the taxation office culture standards at Thanh Xuan district, Hanoi city.

11. Possibility at real application:

The result of thesis researches is useful to readers and other researchers to know overview about taxation office culture standards and basis of data to continue completing at general department of taxation. Moreover, solutions to organize implementation can be selected by office administration to increase efficiency works and build a good image of professional public administration office.

12. Further research directions, if any:

13. Thesis-related publications: