1. Student's full name: Nguyen Thi Minh Hai2. Gender:Female
3. Date of birth: 11/10/1994
4. Place of birth: Hanoi
5. Decision to recognize student number:2948/QD-XHNV-DT dated December 28, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
7. Thesis topic name:“Assessing the quality of library services based on the LibQUAL model at the People's Police Academy”
8. Major:Information Science - Library; Code: 8320201.01 (UD)
9. Scientific instructor:Dr. Nguyen Huu Nghia, Hanoi University of Culture.
10. Summary of thesis results:
The thesis “Assessing the quality of library services based on the LibQUAL model at the People's Police Academy” is divided into 02 chapters. Chapter 1 systematizes the theoretical basis for assessing the quality of library services and introduces the LibQUAL model. Chapter 2 applies the LibQUAL model to assess the current status of library service quality at the People's Police Academy. Thereby, some recommendations are made to improve and enhance the quality of library services at the People's Police Academy.
11. Practical application:
- Firstly: The thesis is of great significance to the People's Police Academy when it focuses on the overall assessment of library service quality. Thereby, it provides some recommendations to improve library service quality to meet users' needs.
- Second: The research results of the thesis can become a useful reference for those interested in evaluating the quality of library services at universities in general and the People's Police Academy in particular.
12. Further research directions:
13. Published works related to the thesis:
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INFORMATION ON MASTER'S THESIS
1. Full name: Nguy Thi Minh Hai 2. Sex: Female
3. Date of birth: October 11, 1994 4. Place of birth: Hanoi
5. Admission decision number: 2948/QD-XHNV-ĐT Dated December 28, 2021 the Headmasters of the University of Social Sciences and Humanities, Hanoi National University.
6. Changes in academic process:
7. Official thesis title: Evaluating library service quality based on LibQUAL model at People's Police Academy
8. Major: Information – Library Science 9. Code: 8320201.01 (UD)
10. Supervisors: Ph.D. Nguyen Huu Nghia, Hanoi University of Culture
11. Summary of the findings of the thesis:
The thesis "Evaluating library service quality based on the LibQUAL model at the People's Police Academy" is divided into 02 chapters. Chapter 1 systematizes the theoretical basis for evaluating library service quality and introduces the LibQUAL model. Chapter 2 applies the LibQUAL model to assess the current state of library service quality at the People's Police Academy. Consequently, several recommendations are proposed to improve and enhance the quality of library services at the People's Police Academy.
12. Practical applicability, if any:
First: The thesis holds significant importance for the People's Police Academy as it focuses on the comprehensive evaluation of library service quality. As a result, recommendations are provided to enhance the quality of library services and cater to the needs of users.
Second: The research findings from the thesis can serve as a valuable resource for individuals interested in evaluating the quality of library services at universities in general, and specifically at the People's Police Academy.
13. Further research directions, if any:
14. Thesis-related publications: (List them in chronological order)
